{% include theme('row_general_queue.html') %}
{{ _('Queue Caller') }}
|
{{ _('Position') }}
|
{{ _('Wait Time') }}
|
{% for caller in callers %}
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{{ caller.Position }} |
{{ caller.Waiting_Time }} |
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{% endfor %}
{{ _('Name') }}
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{{ _('Extension') }}
|
{{ _('Calls') }}
|
{{ _('Paused Time') }}
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{% for agent in agents %}
{% set status_class = '' %}
{% if agent.agent_status == 'InCall' %}
{% set status_class = 'row-green' %}
{% elif agent.agent_status == 'free' %}
{% set status_class = 'row-blue' %}
{% elif agent.agent_status == 'Unavailable' %}
{% set status_class = 'row-red' %}
{% elif agent.agent_status == 'Busy' %}
{% set status_class = 'row-yellow' %}
{% elif agent.Agent_Status == 'paused' %}
{{ agent.Agent_Name }} |
{{ agent.Agent_Extension }} |
{{ agent.Agent_Calls_Taken }} |
{{ agent.Agent_Paused_time }} |
{% else %}
{% set status_class = 'row-red' %}
{% endif %}
{% endfor %}
{{ _('Name') }}
|
{{ _('Extension') }}
|
{{ _('Calls') }}
|
{{ _('Last call at') }}
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{% for agent in agents %}
{% set status_class = '' %}
{% if agent.agent_status == 'InCall' %}
{% set status_class = 'row-green' %}
{% elif agent.Agent_Status == 'Not in use' %}
{% set status_class = 'row-blue' %}
{{ agent.Agent_Name }} |
{{ agent.Agent_Extension }} |
{{ agent.Agent_Calls_Taken }} |
{{ agent.Agent_Last_Call }} |
{% elif agent.agent_status == 'Unavailable' %}
{% set status_class = 'row-red' %}
{% elif agent.agent_status == 'Busy' %}
{% set status_class = 'row-yellow' %}
{% elif agent.agent_status == 'InUse' %}
{% set status_class = 'row-pink' %}
{% else %}
{% set status_class = 'row-red' %}
{% endif %}
{% endfor %}
{{ _('Name') }}
|
{{ _('Extension') }}
|
{{ _('Calls Taken') }}
|
{{ _('Current call time') }}
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{% for agent in agents %}
{% set status_class = '' %}
{% if agent.Agent_Status == 'in call' %}
{% set status_class = 'row-green' %}
{{ agent.Agent_Name }} |
{{ agent.Agent_Extension }} |
{{ agent.Agent_Calls_Taken }} |
{{ agent.Agent_Call_Time }} |
{% elif agent.agent_status == 'free' %}
{% set status_class = 'row-blue' %}
{% elif agent.agent_status == 'Unavailable' %}
{% set status_class = 'row-red' %}
{% elif agent.agent_status == 'Busy' %}
{% set status_class = 'row-yellow' %}
{% elif agent.agent_status == 'InUse' %}
{% set status_class = 'row-pink' %}
{% else %}
{% set status_class = 'row-red' %}
{% endif %}
{% endfor %}
{% include theme('footer.html') %}